Technically refunds are only available if the membership hasn’t been used at all. That’s just their stupid auto-reply bot being a Nazi about the terms of service. If you used less than 5 unlocks, ask customer service for a refund and you should get it immediately. We’ll go over when to file a dispute in another article.īut their fear of disputes means they will refund many purchases if you simply ask for it. Course Hero is terrified of disputed transactions and let me pause here and say DO NOT FILE A DISPUTE on your Course Hero transaction until you have contacted customer service multiple times. Does this make Course Hero a scam? Yes.īut there are ways to get your money back. Of course ‘$9.95 PER MONTH’ is in 70 pt bright pink font and the part that says ‘charged $119.40 up front’ is in tiny-ass grey font. Course Hero’s website is very confusing and intentionally so when it comes to signing up for premier membership.Įxpected to pay $9.95 per month and then got charged $119.40? Technically, that was on the page. Did you pay for a Course Hero membership and then later regret it? That’s not a surprise.
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